This text offers coverage between a research-based summary of the industrial/organizational field, and applications of psychological theories to the "real" business world. The authors have developed a hypothetical organization as a device for demonstrating the concepts covered in each chapter. A four-tiered approach is used to teach students the applicability of industrial organizational science: each chapter opens with a memo written to the human resources coordinator (an I/O psychologist) describing a problem that has arisen in a branch of the organization; possible solutions to the problem are investigated through the exploration of the theories and research within the chapter; the chapter concludes with a memo from the human resources coordinator proposing a possible strategy for resolving the issue presented in the opening memo. It includes coverage of classic and contemporary research bodies with summarized conclusions for the student. Other features of the text are chapter objectives, within-chapter summaries of major concepts, a running glossary and chapter reviews. This book should be of interest to degree and diploma students on courses in organizational behaviour in departments of business studies and psychology.